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What Our Terms Mean for Your Account

Using 98pkt means you agree to the conditions set out here — covering your account, your deposits via JazzCash, Easypaisa or Raast, and how we handle your data. Access to the platform depends on local law and is available only in eligible regions.

Account TermsPrivacy PolicyData HandlingCookie UseEligible Regions Only
98pkt What Our Terms Mean for Your Account
HOW WE HANDLE THIS

Data, Cookies, Security and Your Account Rights

We keep your account data secure and limit what we collect to what we actually need to operate your account and process payments. Here is how each area works in practice.

Data Retention

We retain account records for as long as your account is active and for a period after closure as required by applicable policy. You may request a copy of your data via support.

Cookie Use

We use cookies to keep your session active, remember your payment preference between JazzCash, Easypaisa and Raast, and measure page performance. You can manage cookie settings in your browser.

Account Security

Login uses an OTP sent to your registered mobile number. We do not store card or wallet PINs. Suspicious login attempts trigger an automatic account lock and a verification prompt.

Requesting Changes

To correct personal details, close your account or submit a data deletion request, contact support with your registered email or phone. We act on verified requests within a reasonable period.

POLICY CONTACT PATHS

Reach Us About a Legal or Policy Matter

If you have a question about how these terms affect your account, or you want to raise a data request, our support team handles policy queries through the channels below. Response times may vary; for account-specific matters, have your registered email or mobile number ready before you write in.

Live Chat Open the chat widget from your account dashboard. Available during platform operating hours for policy and account-related questions.
Email Support Write to our support address for formal policy requests, data access queries or account-terms clarifications. Include your registered account details.
Account Help Centre Find policy documents, cookie settings and terms updates in the Help section of your account. Accessible from any mobile browser without downloading anything.

Common Questions About Our Legal Terms

These are the questions we get most often about how our terms work, what rights you have over your account data, and what happens if something needs to change.

Access to 98pkt depends on local law and eligible regions. If your location becomes restricted, your account is paused and any balance is handled under the policy in place at that time.

Yes. Contact support through live chat or email with your registered account details. We will verify your identity and respond with a data summary within a reasonable period.

This is an account-ownership control. Returning funds to the original source confirms the wallet belongs to you and protects against unauthorised use of your account balance.

We notify you via your registered contact details before material changes come into effect. Continuing to use the platform after the effective date means you accept the updated terms.

Submit a closure request through support. We verify your identity, process any eligible outstanding balance back to your registered payment method, then deactivate your account record.

Some cookies are necessary for session management and secure login. Others, such as performance and preference cookies, can be adjusted in your browser settings at any time.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.