Reference

Terms That Cover Your 98pkt Account

These terms set out how your 98pkt account works, what we expect from you, and what you can expect from us. Access to our lobby and services depends on local law and is available only where permitted in eligible regions.

JazzCash AcceptedEasypaisa AcceptedRaast AcceptedAccount-Based AccessPakistan Regions Only
98pkt Terms That Cover Your 98pkt Account
SECURITY AND DATA HANDLING

How We Handle Your Account Data

We collect only the information needed to run your account securely and process transactions. Here is how we manage it and what you can do if you need to make changes.

Data We Hold

We store your registration details, transaction history, and login records. This data is used solely to operate your account and is not sold to third parties.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to improve page performance. You can manage cookie preferences through your browser settings at any time.

Account Security

Your account is protected with OTP verification on each login. If you receive an OTP you did not request, change your password immediately and contact support.

Data Changes and Requests

To update your registered mobile number or request a copy of your account data, contact support from your verified email address. We process such requests within the period required by applicable rules.

REACH US DIRECTLY

Contact Us About These Terms

Questions about how our terms apply to your specific situation can be sent directly to our support team. We aim to respond to account-related queries within the timeframe shown in your support ticket, and payment-related questions are prioritised during business hours.

Team online

Live Chat

Open the chat icon from any page in your account dashboard to reach our Pakistan support team directly during operating hours.

Email Support

Send your query to our support address shown in the Help section of your account. Include your registered mobile number for faster handling.

Account Help Centre

The Help section inside your account covers common questions on wallet verification, access restrictions, and account security in plain language.

Common Questions About These Terms

If your question is not covered below, our support team can help through the live chat or email channel listed above.

No. Deposits must come from a wallet registered in your own name. Third-party wallet transactions will be reversed and may trigger a review of your account.

Operating multiple accounts is a breach of these terms. If we identify duplicate accounts, we reserve the right to close all of them and withhold any pending balances pending review.

Send a request from your registered email address to the support address in your Help section. We will confirm receipt and provide your data within the applicable timeframe under local rules.

Yes. We will contact you via your registered mobile or email before any material change takes effect. Continuing to use your account after that notice means you accept the updated terms.

Change your password straight away using the Forgot Password option, then contact live chat. Our team can review your login history and secure the account if unauthorised access is confirmed.

We do not sell your data. We share it only where required for payment processing via JazzCash, Easypaisa or Raast, or where local law requires us to disclose it.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.