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How 98pkt Handles Your Personal Information

This policy explains what data we collect when you use your 98pkt account, how we store it, and what rights you have over it.

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98pkt How 98pkt Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to access, correct or remove the personal information we hold, contact our support team directly. We aim to respond to data requests as quickly as we can, and we will confirm receipt of your request so you know it is being handled. All privacy queries are reviewed by our account team, not an automated filter.

Team online

Email Data Request

Send your data access or deletion request to our support email. Include your registered account details so we can locate and verify your record quickly.

Live Chat

Raise a privacy question through live chat in your account dashboard. Our team can confirm what data is held and walk you through the request process.

Account Settings Path

Some data preferences, including marketing communications, can be adjusted directly inside your account settings without needing to contact support.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

We apply account-level security measures to the personal data you share with us. SSL encryption covers data in transit, including payment instructions sent via JazzCash, Easypaisa or Raast. Your account password is stored in hashed form — we cannot read it, and neither can our support team. If you believe your account has been accessed without your permission, contact us immediately so we can review session logs and take protective action.

SSL Encryption in Transit

All data moving between your device and our servers — including wallet payment details for JazzCash and Easypaisa — is encrypted via SSL so it cannot be intercepted.

Cookie and Tracking Disclosure

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can adjust cookie preferences through your browser settings at any time.

Data Retention and Deletion

We keep your account data for as long as your account is open or as required under applicable rules. Once deleted, your data is removed from active systems within our standard processing window.

Third-Party Sharing Limits

We share data only with partners who need it to operate a service you use — such as game providers or payment processors. We do not sell or rent your data to marketing companies.

Common Questions About Your Data on 98pkt

Below are the questions we hear most often about how your personal information is handled on 98pkt. If your question is not covered here, reach out through live chat or email and our account team will help.

We collect your name, contact details and the information you provide during account setup. We also record device type, IP address and session data to keep your account secure.

Full payment credentials are not stored on our servers. Transaction references are logged for account records, but sensitive wallet details are handled by the JazzCash and Easypaisa payment rails directly.

Yes. Contact our support team by email or live chat with your registered account details. We will verify your identity and provide a summary of the data we hold on your account.

Send a deletion request to our support email or raise it through live chat. After verifying your identity, we will remove your data from active systems within our standard processing window.

We share data only with partners needed to operate services you use — game studios, payment processors, fraud-prevention providers. We do not sell your personal information to any third party.

We use session cookies for login and analytics cookies to understand lobby usage. You can manage or block cookies through your browser settings, though some account features may not work without session cookies.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.